Terms of Use
Last updated: July 2026Welcome to Digiwave IPTV. By accessing our website, purchasing a subscription, or using our streaming service, you agree to be bound by these Terms of Use. Please read them carefully before completing a purchase — if you do not agree with any part of these terms, you must not use the service.
1. Subscription Limits & Device Rules
Every subscription is licensed for a specific number of simultaneous connections. By purchasing, you agree to the following:
- Single-device plans — a standard 1-device subscription may stream on one device at a time only. Simultaneous streaming on multiple screens with a single-device plan is not permitted.
- Multi-device plans — to stream on several devices at once (up to 5), you must purchase the corresponding multi-device plan. Each device on your plan receives its own dedicated login.
- Location freedom — multi-device plans may be used across different physical locations, IP addresses, and countries — your home, a cottage, a family member's household, or your phone on the go — without connection conflicts.
- Automated enforcement — if a single-device subscription is detected streaming on multiple devices simultaneously, the account is automatically flagged and may be suspended without refund. If your household has grown, contact us to upgrade instead — it takes minutes.
2. Payment Terms
All payments are processed through secure, encrypted channels. By purchasing, you acknowledge that:
- No auto-renewal — we never charge you automatically. When your plan expires, you decide whether and when to renew. No surprise billing, ever.
- 1-month subscriptions are non-refundable — once generated and activated, 1-month plans cannot be refunded, as detailed in our Refund Policy.
- Chargebacks — initiating a payment dispute or chargeback without first contacting our support team to resolve the issue will result in a permanent ban from all our services.
3. Service Availability & Content Disclaimer
Live television delivery depends on third-party networks, broadcast sources, and internet infrastructure beyond our direct control. The service is therefore provided on an "as-is" and "as-available" basis.
- Lineup changes — we may add, modify, or remove specific channels, VOD categories, or regional feeds at any time without prior notice. Such changes are a normal part of the service and do not constitute a service failure.
- Your connection matters — smooth streaming requires a stable connection on your end (we recommend 15 Mbps for HD and 25 Mbps for 4K). We are not responsible for buffering, delays, or interruptions caused by your Wi-Fi setup, ISP slowdowns, throttling, or restrictions.
4. Prohibited Uses
You agree not to engage in any activity that abuses or degrades the service. Prohibited conduct includes, without limitation:
- Downloading, recording, or storing streams to local or cloud storage.
- Re-broadcasting, re-streaming, or redistributing our streams to any other server, platform, or audience.
- Reselling access or credentials without an authorized reseller account.
- Attempting to reverse-engineer, probe, or interfere with our applications or infrastructure.
Violations result in immediate and permanent account termination without refund, and may be pursued through civil legal action where applicable.
5. Changes to These Terms
We may update these Terms of Use from time to time to reflect changes in our service, technology, or legal requirements. The "Last updated" date at the top of this page indicates the current version. Your continued use of the service after an update constitutes acceptance of the revised terms.
Questions about device limits or upgrading your plan? Contact us any time — moving from a single-device plan to a multi-device plan takes just a few minutes.
contact@digiwaveiptv.ca